Information, news and best practices covering our industry, company, partners and customers

Importance of video, by the numbers

October 16, 2017
/ Customer Experience

Videos have already become the main source of traffic online. They increasingly influence the consumers’ behavior online. If once videos were considered an optional luxury for big-budget corporations,[…]

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Videos in today’s marketing: Dispelling the myths

October 6, 2017
/ Customer Experience

In 2020, more than the 80% of all web traffic will be from video consumption (source: Cisco). Today,[…]

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Multi-, omni-, cross-channel communication: similar terms, different meanings

September 22, 2017
/ Customer Experience

With the introduction of e-mail, paper (for a long time used for all kind of business communications) has been gradually put aside through a “[…]

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The three marketing buzzwords of September

September 8, 2017
/ Customer Experience

For September, we analyze three new buzzwords: retargeting, visual listening, and martech.

By now,[…]

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Doxee featured among CCM key players according to Madison Advisors

August 31, 2017
/ Analyst Research

The sixth edition of Madison Advisors’ Customer Communications Management Solutions Marketing Study analyzes the latest trends in the CCM and CXM (Customer Experience Management) market landscape.[…]

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Financial services bank on the future of digital and CX

August 10, 2017
/ Customer Experience

Traditional banking as we know it could be close to an end. A recent Gartner report shows how the changing demographics of banking consumers are of grave concern to financial services’[…]

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Paul Campani and the Art of Storytelling.

August 1, 2017
/ Customer Experience

Italy. 3 February 1957, 8:50 P.M.

It’s the very first episode of a revolutionary, ad-based Italian television show.[…]

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July buzzwords help define newest marketing strategies

July 21, 2017
/ Customer Experience

Every year, the world’s dictionaries publish new words. Last year alone, the Oxford Dictionary added over 1500 entries in its latest update.[…]

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Balancing privacy and personalization: 3 factors that influence data-sharing

July 6, 2017
/ Customer Experience

When we surf the web, we leave traces everywhere.

Everyday we share information about our mood, daily routine,[…]

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Targeting, clustering, personalization: four key differences you should know

June 29, 2017
/ Customer Experience

No message can be effective for every audience. This general rule is even more valid when it comes to marketing.[…]

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