This is the product option with the simplest workflow. In this mode, the product or service order is dispatched by the requestor and processed by the NSO. Doxee receives the order on behalf of the service provider and guarantees the handling of the order, recognition and dispatching to the supplier or notification via automatic PEC.
The Complete Ordering functionality includes all the capabilities fo Simple Ordering but it provides the ability for suppliers to send a response to the order, such as accepting. Doxee operates as a bi-directional intermediary because it processes inbound orders and outbound responses by integrating with both NSO and the supplier, which makes it easier for companies exchanging orders and responses to keep up-to-date with ever-growing regulations.
The Pre-arranged order is mainly intended for service providers that sell their services to the PA. Instead of just receiving an order when needed, the service provider (Doxee customer) is allowed to deliver an order proposal, that is processed by the customer and returned as a regular order. Optionally, the service provider can reply by formally accepting the order. Doxee handles communication between NSO and the service provider, managing both inbound and outbound messages.
Doxee acts as an intermediary through the PEPPOL (Pan-European Public Procurement Online) communication channel, assuming the roles of Access Point (AP) and Service Metadata Publisher (SMP), certified by both AgID (PEPPOL Authority for Italy) and the NSO.
Covering Electronic Ordering, Doxee offers a web portal dedicated to monitoring and reporting covering all orders sent and received by overseeing the various stages of production, including notification of any issues or anomalies.
For over a decade, the Doxee Paperless Competency Center has been one of the most authoritative repositories covering regulatory and technology issues in Italy for dematerialization, electronic invoicing, storage, and digitization of regulated processes. The Doxee Competency Center actively participates in important research groups, technical-scientific commissions, and national and international working groups for defining guidelines.
Electronic Ordering can be easily integrated with core systems such as industry-standard ERP and billing through configurable connectors, ensuring a rapid time-to-market. Alternatively, the product can be integrated through a complete set of REST APIs.
Large companies such as Sky, Enel, and Edison rely on Doxee technologies to communicate effectively with millions of customers.