AgID qualification
Doxee is qualified by the Agency for Digital Italy (AgID), the technical agency of the Italian Council of Ministers. AgID recognized Doxee as a leading operator, thanks to the high quality and reliability of its products. Doxee business processes are perfectly aligned with the latest technical and legal procedures for electronic archiving. Doxee is certified for digital preservation of documents in full compliance with regulations referred to in art. 44-bis paragraph 1 of Legislative Decree of March 7, 2005, n. 82 and subsequent amendments and is included in the list of qualified conservatories referred to in the new Regulation adopted with the AgID Determination n.455 of June 25, 2021.
Accreditations and Certifications
Certifications
- Doxee has adopted SGSI (Sistema di Gestione per la Sicurezza delle Informazioni), an Information Security Management System, where it is certified for ISO/IEC 27001 for “Design, supply, installation, development, and implementation of solutions and for the provision of services managed in SaaS and PaaS mode in the field of Customer Communications Management, Customer Experience Management, Electronic Invoicing, Standard Digital Storage, and Long Term Storage”. Doxee has also achieved certification of ISO/IEC 27017 e 27018. The ISO/IEC 27001 certification is required by AgID .
- Doxee has adopted the Quality Management System (Sistema di Gestione Qualità) where it is certified under CSQ – ISO 9001 for “Design, supply, installation, development, and implementation of solutions and for the provision of services managed in SaaS and PaaS mode in the field of Customer Communications Management, Customer Experience Management, Electronic Invoicing, Standard Digital Storage, and Long Term Storage” This certification is not mandatory under AgID, but is a voluntary certification undertaken by Doxee for quality control.
- Doxee has adopted the Environmental Management System (Sistema di Gestione Ambientale) CSQ- ISO 14001:2015 for the following activities: “Design, supply, installation, development and implementation of services managed with own or Cloud infrastructure in SaaS, BPaaS and PaaS mode in the field of Customer Communications Management, Customer Experience Management, Electronic Invoicing, Standard Digital Storage, and Long Term Storage”. This certification is required by AgID.
- Doxee has achieved Access Point Provider certification through the PEPPOL channel. Doxee manges the procedures for receiving and sending orders to and from the NSO (Nodo Smistamento Ordini) for Italian and European Public Administrations, in full compliance with regulations. Doxee operates as an intermediary through the PEPPOL communication channel, assuming the roles of Access Point (AP) and Service Metadata Publisher (SMP), accredited both on AgID (Peppol Authority for Italy) and on the NSO.
Doxee is AWS Advanced Technology Partner
Doxee was the first independent software vendor in Italy to achieve AWS Advanced Technology Partner certification. It provides solutions based on the AWS platform, offering customers the highest levels of commercial,technical, marketing, and go-to-market support. Doxee uses its experience in the cloud to assist customers in their digital transformation and dematerialization processes, supporting them at every stage of their journey towards an innovative, engaging, and effective digital customer experience offering.
Doxee is also an AWS Technology Partners certified in the Italian Public Sector. Doxee is a longstanding partner of the Italian public sector, where it provides innovative and personalized digital communication solutions that helps simplify communications with citizens.
Case studies
Trusted by hundreds of Enterprise Companies and Government Istitutions
Large companies such as Sky, Enel, and Edison rely on Doxee technologies to communicate effectively with millions of customers.
