The issues of document management and retention are on the agenda for every business, large or small. The fact that these documents are increasingly digital (native or eventually digitized) has […]
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SPID: the new digital identity system Europe’s Public System of Digital Identity, known in Italy as the Sistema Pubblico di Identità Digitale or SPID, is something most of us are […]
The issue of customer loyalty in banking will become increasingly important over time, and addressing it from a structural point of view will be essential in order to overcome the […]
The term “data-driven banking” refers to all activities that leverage data to provide a range of banking services. Through the structural and targeted use of digital tools, data-driven banking makes […]
Between June 2017 and July 2020, the number of digital customer interactions with brand touchpoints tripled, from 20% to nearly 60%. This shows that since the pandemic, global adoption of […]
