Being able to communicate effectively is an important lever for economic growth for companies in any industry, and the Utilities sector is no exception. At a time when maximizing efficiency […]
Tag: Utilities
Billing management is a critical aspect for companies in the Utilities sector, and it involves complex processes and a myriad of customer interactions. In recent years, utilities have had to […]
In the Utilities sector, more organizations are directing their efforts toward building an innovative customer experience to ensure that customers are able to interact fluidly and immediately through their preferred […]
The utility industry provides essential services to customers (from electricity to water, from gas to waste management). For this reason, it has always played a strategic role in the lives […]