Several factors are making customer service and customer experience management for water utilities a strategic priority. These include competition with other suppliers, new technologies, and the proliferation of communication channels, […]
Category: Customer Experience
The ultimate goal for charity and nonprofits when it comes to fundraising is to convince anyone who can support the cause of an organization, i.e. the stakeholders, to engage in […]
Dunning management software: the management of outstanding debt collection is a complex activity that today is increasingly organized thanks to the use of modern technologies. Dunning management software, together with […]
In a year that has been both challenging and unique, it is equally difficult to identify the most important digital trend that asset management companies will face as we approach […]