Forms, correspondence, written statements, contracts, subscription forms, informational and in-depth materials, service delivery receipts, transactional documents: The content that has conveyed corporate communications over the years has always enabled banks […]
Category: CCM
Customer Experience expresses the overall degree of satisfaction that the customer experiences during the relationship with the company and is the result of all interactions that have occurred throughout the […]
Increasingly, insurance companies are upgrading, abandoning, and replacing, both fully and partially, manual processes with automated ones. While it’s now a must for companies to move toward automating all the […]
Updated on 07/11/2022 The idea of improving inter-departmental coordination through CCM may seem like a contradiction or, at the very least, a decidedly unintuitive correlation. If we start with Gartner’s […]