In digital marketing, innovation and adaptation are undoubtedly two essential drivers, especially in the face of the “seismic shocks” that have rocked the industry in recent years. It’s a somewhat […]
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Insurance companies have much to gain from implementing usage-based programs (usage-based insurance). By having a more detailed picture of their customers’ habits and behaviors, insurers can minimize risk factors and […]
What is dunning? Dunning, Debt collection or recovery has immediate and profound effects on the economy and on people’s lives. Starting from a general definition of what is dunning and a look at the […]
Human-centered design is a problem-solving approach that is used in the design of processes, products, services, and systems that puts the needs of the consumer first. To use human-centered design […]
The insurance industry, already widely affected by digital transformation, is set to change again as highly pervasive technologies become more and more capable of affecting the consumer experience in the […]
