In a simple Google search on the main business software for customer relationship management, two names come up repeatedly: CRM and Marketing Automation. Despite some obvious similarities, these softwares are […]
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In the wake of deregulation, the utility sector, like most consumer services industries, has seen an influx of new competitors and a steady parallel increase in the churn rate. In […]
Following the disruption caused by digital transformation, we are now entering a phase where the use of new tools is widespread, daily, and almost taken for granted. We can then […]
The use of electronic signatures has become more and more widespread in recent years, during which we have observed an increasing interest in the possibilities offered by the digitization of […]
Updaated 17/0Dematerialization allows companies to “create more with less,” leading to increased value and reduced resource consumption. This statement is all the more true in a sector like energy and […]
