Customer-centricity emerged several years ago as an ideology that would disrupt traditional marketing beliefs, a philosophy capable of updating theoretical rules and practical customs. At its heart, customer-centricity is an […]
All posts by Elisabetta Severoni
In the banking industry, customer-centric technology solutions have now taken center stage. One of the major innovations that has transformed the way financial institutions interact with their customers is Customer […]
Billing management is a critical aspect for companies in the Utilities sector, and it involves complex processes and a myriad of customer interactions. In recent years, utilities have had to […]
Thanks to the enormous changes brought about by digitization, now more than ever, communication is a key factor in ensuring the smooth operation and growth of banking organizations. To explore […]
