Updated on 07/11/2022 Multichannel communication is an objective that all companies must pursue over the short and medium term in order to be competitive and, above all, to live up […]
Category: CCM
The subject of customer communication is undoubtedly one of the most important issues when it comes to business also because, often and often, customer communication is the basis on which […]
Updated on 28/10/2022 When it comes to being competitive, improve the customer experience is a strategic factor. Positive customer experience depends on the quality of communication, relying on customer communication […]
Updated on 28/10/2022 Adopting a CCM strategy poses significant challenges for every company, but it is also an opportunity to radically change the way the company works and communicates. In […]