Service Digital Strategist
Doxee S.p.A. is an high-tech and international company specialized products for Customer Communications Management (CCM), Digital Customer Experience and Dematerialization.
Position description:
You will be hired in our iX division managing relationship with our customer and driving them in digital transformation projects.
You will be in charge of:
- Understanding client digital ecosystem and working on its development;
- Supporting clients in the improvement of their customer journey, through Doxee products;
- Cooperating with our technical team during implementation of our solutions;
- Scheduling and leading workshop with customers and stakeholders;
- Creating service maps and proposing improvements;
- Identifying resources and methodologies to develop existing approaches.
More about you:
- You have at least 3 year work experience in same role;
- You have experience on digital products as websites, apps and video from ux designing to technical development;
- You know Service Design Platforms, Design Thinking Methodologies;
- You have analytical approach;
- You have a technical background which permits you to speak with internal and external IT and Marketing department;
- You are able to manage relationship with the client;
- You have a good business sense
- You speak good English.
What we offer:
Commensurate salary with experience and position + benefits and several chances of career Developments
The position will be based in Modena, but generally our teams work remotely.
If you are interested and/or would like have more information you can contact Federico Panattieri (Talent Acquisition) @ careers@doxee.com
Doxee complies with International Equal Employment Opportunity laws and will not discriminate on the basis of race, color, age, religion, sex, sexual orientation, disability or any non-job-related factors.
At the following 2 links you can find our Code of Ethics and our Anti-Bribery policies:
we suggest to read them before apply for this job position.