Service Digital Strategist

Doxee S.p.A. is an high-tech and international company specialized products for Customer Communications Management (CCM), Digital Customer Experience and Dematerialization. 

Position description: 

You will be hired in our iX division managing relationship with our customer and driving them in digital transformation projects. 

You will be in charge of:

  • Understanding client digital ecosystem and working on its development; 
  • Supporting clients in the improvement of their customer journey, through Doxee products; 
  • Cooperating with our technical team during implementation of our solutions; 
  • Scheduling and leading workshop with customers and stakeholders; 
  • Creating service maps and proposing improvements; 
  • Identifying resources and methodologies to develop existing approaches. 

More about you:

  • You have at least 3 year work experience in same role; 
  • You have experience on digital products as websites, apps and video from ux designing to technical development; 
  • You know Service Design Platforms, Design Thinking Methodologies; 
  • You have analytical approach; 
  • You have a technical background which permits you to speak with internal and external IT and Marketing department; 
  • You are able to manage relationship with the client; 
  • You have a good business sense 
  • You speak good English.

What we offer:

Commensurate salary with experience and position + benefits and several chances of career Developments 

The position will be based in Modena, but generally our teams work remotely. 

If you are interested and/or would like have more information you can contact Federico Panattieri (Talent Acquisition) @ 

Doxee complies with International Equal Employment Opportunity laws and will not discriminate on the basis of race, color, age, religion, sex, sexual orientation, disability or any non-job-related factors. 

At the following 2 links you can find our Code of Ethics and our Anti-Bribery policies:

Code of Ethics

Anti-Bribery Policy

we suggest to read them before apply for this job position.