Facing increased competition and expanding regulations, utility sector enterprises need to provide customers with accurate and insightful billing statements that analyze usage. To remain profitable, they need to turn statement “white space” into effective vehicles for marketing additional products and services.

Doxee’s cloud-based data consolidation and customer communications management (CCM) solutions enable utilities to deliver billing statements with features that help customers better understand their usage, including what-if scenarios. Our solutions simplify the process of integrating cross-sell and up-sell marketing opportunities with excellent white space management.

Explore the full spectrum of Doxee solutions

Real-World Results

Europe’s second-largest utility provider has experienced dramatic growth through merger and acquisition, evolving from a domestic player into a global leader. Needless to say, the company’s customer communication requirements are varied and complex. The Doxee Platform has grown with them, providing CCM solutions that translate equally well across international borders.

Read the full case study

Analyst Point of View

Gartner states that “Presentation of personalized, clear and uncontested printed bills is the basic requirement for customer communications management in retail utilities; however, the ability to deliver real-time messages with data insights to customers via many channels is of strategic importance.”

For the second consecutive year, Gartner has positioned Doxee as a “Visionary” in its CCM Magic Quadrant.

Read the report

This site or the third-party tools it uses make use of cookies necessary for their operation and useful for the purposes set out in the Privacy Policy. By navigating the site, scrolling this page or clicking "I agree", you are consenting to the use of cookies. To learn more or disable the use of cookies, consult the Privacy Policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close