In today’s customer-centric marketplace, banks, credit unions, insurance companies, and other financial institutions and organizations cannot afford to treat customers like numbers. Consumers want a deeper, trusted relationship with their institution. They expect a personalized experience.
At the same time, financial service organizations need to manage high volumes of customer communications—from on-boarding letters to statements, invoices, and other transactional documents—while controlling costs and ensuring security and regulatory compliance.
Doxee has the answer. Our interactive solutions provide an alternative to print communications across multiple touchpoints, helping financial institutions expand their relationships, as they engage, educate and empower customers. And our cloud-based CCM solutions streamline processes to dramatically reduce costs and increase efficiency.
Doxee enabled this leading Italian banking group to better communicate to its customers, reducing production costs and accelerating document delivery.
See how Doxee transformed customer communications for Banca Popolare dell’Emilia Romagna.