Human-centered design is a problem-solving approach that is used in the design of processes, products, services, and systems that puts the needs of the consumer first. To use human-centered design […]
All posts by Elisabetta Severoni
The insurance industry, already widely affected by digital transformation, is set to change again as highly pervasive technologies become more and more capable of affecting the consumer experience in the […]
Consumers have access to more platforms and devices than ever before. Media consumption has changed dramatically, and the way brands connect with consumers is changing just as dramatically. What marketing […]
The concept of welfare is much more flexible and dynamic than in the past: new measures are gradually being added to existing ones to adapt to changing economic, social and […]