Bring the Customer Experience in the cloud with Doxee and Amazon Web Services

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Doxee and Amazon Web Services (AWS) join to extend the traditional Customer Communication Management borders and allow partners and end users around the globe to enable the digital transformation.¬†Doxee’s cloud-based solutions help enterprises engage with their customers in ways that create a personal connection, spark action and inspire loyalty.

Amazon Web Services provides a reliable, scalable, low-cost infrastructure platform in the cloud. With data center locations in the U.S., Europe, Brazil, Singapore, Japan and Australia, AWS offers a complete set of infrastructure and application services that enable customers to run virtually everything in the cloud in an open, flexible, agile and secure infrastructure.

About the Doxee – Amazon Web Service partnership

AWS is the perfect fit to complement the internationalization strategy of Doxee, which is providing partners a world-wide infrastructure to manage cutting-edge CCM services. For each partner, Doxee leverages its strong partnership with AWS to maximize customer benefits from the AWS architecture, providing:

  • Better control on the production, by easily managing the typical CCM peaks (both Batch and On-Demand)
  • Higher flexibility by elastically tuning the system load availability
  • One-stop shop additional services, such as DNS, Firewall, Database and many others.
  • Time to market. Thanks to a native support for automation Doxee is able to manage a large number of world-wide datacenters from one single operating center.

Doxee Platfom on AWS

The native cloud-based Doxee Enterprise platform consists of different enterprise applications which work together with AWS services, such as:

  • Amazon Elastic Compute Cloud (Amazon EC2) is a web service that allows Doxee to provide resizable computing capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.
  • AWS CloudFormation gives Doxee’s systems administrators an easy way to create and manage a collection of related AWS resources, provisioning and updating them in an orderly and predictable fashion.
  • Amazon Virtual Private Cloud (Amazon VPC) lets you provision a logically isolated section of the Amazon Web Services (AWS) Cloud. In this way Doxee has a complete control over its virtual networking environment, including selection of its own IP address range, creation of subnets, and configuration of route tables and network gateways.