fbpx
Information, news and best practices covering our industry, company, partners and customers
Customer Reviews

Customer Reviews: how to best deal with reviews in the digital age

Customer reviews are defined as the feedback generated by those who have used a company’s product or service.[…]

Back to Blog
B2E

B2E and Employee Experience: Use digital tools to increase retention and well-being at work

B2E (Business-to-Employee) refers to actions between the company and its personnel at the corporate level such as recruiting,[…]

Back to Blog
customer journey mapping

Customer journey mapping: how to design touchpoints for user

Customer journey mapping is “a diagram that illustrates the steps your customer(s) go through in engaging with your company” (HBR).[…]

Back to Blog
digital touchpoints

Customer journey and digital touchpoints: how to track the customer experience in a digital world

In modern marketing, the customer journey is defined as “the complete sum of experiences that customers go through when interacting with your company and brand.” “The full experience of being a customer” is under the analysis of marketers.[…]

Back to Blog
local tax

Personalized videos and local tax payment: how personalization is helping citizens and Public Administration

In 2018, even local governments are going digital in an effort to improve communications with their citizens and make it easier for them to get information and to use public services.[…]

Back to Blog
Where did storytelling originate

Where did storytelling originate? The “Stone Bible” of Modena

Where did the storytelling originate?: Well, in the Italian city of Modena, one figure rises prominently and proudly on the city skyline.[…]

Back to Blog

This site or the third-party tools it uses make use of cookies necessary for their operation and useful for the purposes set out in the Privacy Policy. By navigating the site, scrolling this page or clicking "I agree", you are consenting to the use of cookies. To learn more or disable the use of cookies, consult the Privacy Policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close