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Information, news and best practices covering our industry, company, partners and customers
what is regtech

What is RegTech? Everything you need to know about it

In the course of its operations, there are many aspects that a company must take into account to maintain a successful business.[…]

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psd2 banking

PSD2: The Open Banking revolution and its effects

PSD2 has completely changed the rules of the game in banking and no one is excluded, from users themselves to European Union states,[…]

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improve the customer experience

How improve the customer experience with a CCM strategy

When it comes to being competitive, improve the customer experience is a strategic factor. Positive customer experience depends on the quality of communication,[…]

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ccm strategy advantages

The 5 advantages of an effective CCM strategy

Adopting a CCM strategy poses significant challenges for every company, but it is also an opportunity to radically change the way the company works and communicates.[…]

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open banking

Open banking and Strong Customer Authentication: the importance of communicating a revolution

Jack Dorsey is the CEO of Twitter. This summer, his name was in the headlines for an unpleasant event: his personal account was hacked and used to spread offensive and racist tweets online.[…]

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A new innovative communication: from the omni-channel approach to Customer Communication Management

The way companies communicate has changed. There is no longer a single channel, but many. There is no longer a single device,[…]

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How to increase engagement through a new way of communicating: the digital transformation of users through Customer Communication Management (CCM)

How can companies intercept consumers who are increasingly connected, demanding, and distracted? It starts by changing the way we communicate by adopting a new approach that starts with the customer and not the product.[…]

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From open banking to Strong Customer Authentication: the 5 main effects of PSD2

In Italy, there are big changes coming in September.

As we’ve written about in previous articles, which you can read here and here,[…]

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Is Italy really ready to embrace digital transformation? Challenges and benefits

Digital transformation has changed everything, from how users buy, to the strategies that companies must adopt to be successful.[…]

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Toward a single payment market: how PSD2 regulation promises to reunify Europe with development of online payments

With the PSD2, the European government hopes to streamline online payment methods across the EU and in doing so, support a strategic sector for the economy.[…]

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