Information, news and best practices covering our industry, company, partners and customers
reduce customer churn rate

5 methods to reduce customer churn rate in the utilities sector

Customer churn is a reality that almost every company has to deal with, especially those in the hyper-competitive Utilities and Energy sector.[…]

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e-invoice service provider

The importance of choosing a reliable and certified e-invoice service provider

As of 1 January 2019, companies doing business in Italy must send and receive invoices in electronic format.[…]

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finance sector

Digitalization in the Finance sector, benefits and savings in the wake of Fintech

Fintech companies have demonstrated two things: with digital innovation, you can conquer considerable market space and reduce internal costs thanks to more efficient internal procedures.[…]

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database contacts

Doxee transforms your database contacts into loyal customers

Through Doxee Interactive Experience, your company’s databases are transformed into a wealth of knowledge; the customer is directed to the customer journey while building customer loyalty.[…]

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role of IT in banking sector

Digitalization and the role of IT in banking sector: 8 trends for the future

Identifying trends is never easy. It’s not easy to get the forecasts right, so the act of trying to predict what might happen may seem like a presumptuous intention.[…]

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B2B customer experience

How to improve your B2B customer experience with personalized videos

Creating and developing a B2B customer experience strategy may seem simple, but it can be difficult if you’re not working with the right partner.[…]

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prediction analysis tools

Churn rate in the Utility sector: how to monitor it with prediction analysis tools

The churn rate in the market for water, electricity and gas suppliers is constantly – and dangerously –[…]

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content based digital communication tools

Doxee and the introduction of content based digital communication tools for insurance companies

Innovating in content-based digital communication tools is not easy, and even more so in an industry such as insurance where there is increased competition for the online policy.[…]

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data driven marketing

Data driven marketing for 2019

Marketing departments are collecting and working with more data than ever before and new technologies are making that data ever more accessible and useful for insight and decision making.[…]

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online policies

Online policies? Upselling and cross-selling in a competitive market

Online insurance, especially for third-party auto liability coverage, has grown considerably in recent years, and this growth has been accompanied by a proliferation of ghost brokers and fake websites designed to scam consumers.[…]

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